Effective Date: 18 April 2025
Newcastle Roofer we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or contact us via email.
1. Information We Collect
We may collect the following types of information:
Personal Information: When you contact us via forms, phone, or email (hello@newcastleroofer.com.au), we may collect your name, email address, phone number, and any other information you choose to share.
Website Usage Data: We may collect non-personal information such as your browser type, operating system, IP address, pages viewed, and time spent on our site. This helps us improve our website and services.
2. How We Use Your Information
Respond to your enquiries or service requests
Provide you with roofing services and quotes
Improve our website, services, and customer experience
Send occasional updates or important information (if you’ve opted in)
We do not sell or rent your personal data to third parties.
3. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings.
4. Third-Party Services
We may use third-party tools (such as Google Analytics) to better understand visitor behaviour. These services may collect data such as your IP address and browser type, but do not collect personal information.
5. Data Security
We take reasonable steps to protect the personal information we collect. However, no method of transmission over the internet is completely secure.
6. Your Rights
You can request access to the personal information we hold about you, or ask us to update or delete it. To do so, please email us at hello@newcastleroofer.com.au.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
8. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Newcastle Roofer
Email: hello@newcastleroofer.com.au
